Request deletion of your HealthMind account and associated personal data.
Last Updated: November 7, 2026
How to delete your account
You can delete your HealthMind account at any time. The fastest way is inside the app. If you no longer have the app, use the form below.
Option 1: Delete instantly in the app
Open the HealthMind app and sign in.
Tap the “You” tab, then scroll to the bottom of your account screen.
Tap the delete account button and confirm.
If you haven’t signed in recently, the app will ask you to sign in again first.
In-app deletion takes effect immediately and removes your data from our live systems right away.
Option 2: Request deletion on the web
Enter the email address you use for HealthMind. To protect you, we'll contact you at that address to confirm you own the account before anything is deleted.
Use the subject “Account Deletion Request” and include the email address on your account.
Data that will be deleted
Your sign-in account and profile information, including name and contact details
Mood tracking entries, wellness check-ins, assessments, and streaks
Journal entries, notes, and Alverna (AI companion) conversation history
Medications, reminder settings, and reminder call logs
Goals, weekly plans, self-care activity, and notifications
Derived wellness insights and risk signals calculated from your data
Files you uploaded, such as profile photos
Data that may be retained
Records required for legal, fraud prevention, tax, payment, or security purposes
Anonymized analytics that can no longer identify you
Backup copies for up to 90 days before automatic removal from backup systems
Processing time
Deletion in the app is immediate. For web and email requests, we aim to respond within 48 hours, and after account ownership is verified, your account data will be deleted within 30 days.
Some deleted data may remain in encrypted backups for up to 90 days before automatic removal from backup systems.