How we measure impact

Metric inventory and publication rules

This inventory separates metrics we can verify today from definitions and data sources that still require approval. A blank or unavailable result is never replaced with a sample statistic.

Verified

Available from an approved production source and displayed with its reporting period and verification time.

Derived

Calculated only after its formula, filters, exclusions, timezone, and reporting period are reviewed.

Unavailable

Not collected or not validated; the public dashboard shows an explicit unavailable state, never a substitute zero.

Sensitive or unsafe

Omitted or replaced with a reviewed aggregate statement when publication could expose or stigmatize people.

Current metric inventory

Metric	Intended meaning	Proposed source	Calculation	Reporting period	Update frequency	Privacy risk	Verification status	Public display state
Registered accounts	Created, non-disabled production Firebase Authentication accounts	Firebase Authentication Admin API	Count accounts where disabled is false; an approved test-account exclusion rule is still pending	Cumulative through verification time	Daily	Low after aggregation; account status remains private	Verified	Show value with reporting period and last verified time
Monthly active users	Distinct app users active during the trailing 30-day period	Google Analytics Data API or approved BigQuery export	Approve the identity, qualifying activity event, timezone, employee/test-user, bot, and consent filters before querying	Trailing 30 days	Daily	Publish only above an approved minimum-group threshold	Unavailable — Analytics stream not yet verified	Data collection in progress
AI conversations	Completed, meaningful AI-support interactions	Firebase Analytics chat_started event or approved server-side aggregate	The app emits chat_started; approve the conversation boundary, completion rule, retries, debug traffic, and test-user exclusions, then verify production receipt	Calendar month	Daily	Never publish message content, prompts, response text, conversation IDs, or individual-user counts	Unavailable — event and definition need verification	Data collection in progress
Mood check-ins	Completed structured mood or wellness check-ins	Privacy-reviewed aggregate completion event	A mood_logged analytics method exists, but the current production check-in flow does not call it; approve new tracking and log only completion, never mood values	Calendar month	Daily	Mental-health disclosure; require consent review and a minimum-group threshold	Unavailable — no verified production event	Data collection in progress
Journal entries	Journal entries successfully saved on-device	Firebase Analytics journal_entry_created completion event	The app emits a content-free completion event after local save; verify production receipt and exclude debug/test traffic	Calendar month	Daily	Never transmit or publish journal titles, text, sentiment, user IDs, or individual history	Unavailable — event receipt not verified	Data collection in progress
Seven-day retention	Users returning within an approved seven-day cohort window	Google Analytics Data API or approved BigQuery export	Approve cohort entry, qualifying return event, attribution, timezone, consent, test-user exclusions, and minimum sample size	Monthly cohorts	Monthly	Publish only aggregated cohorts above the approved threshold	Derived — formula not approved	Data collection in progress
People reached	Attendance across completed, approved outreach activities	Reviewed outreach event register and attendance reports	Sum approved attendee totals after an agreed duplicate-attendance rule	Quarterly and cumulative	Quarterly	Do not publish attendee identities; apply small-group and consent rules	Unavailable — source register required	Data collection in progress
Communities engaged	Distinct approved communities with completed HealthMind activity	Reviewed outreach event register	Count distinct stable community IDs after the public definition of community is approved	Quarterly and cumulative	Quarterly	Avoid publishing small or identifiable groups without permission	Derived — definition not approved	Data collection in progress
Partner organizations	Organizations with confirmed HealthMind activity	Approved partner register	Count unique active organizations marked publishable; names and logos require separate permission	Current quarter and cumulative	Quarterly	Organization names, logos, and relationship status require publication approval	Unavailable — approved register required	Data collection in progress
Outreach events	Completed HealthMind workshops, campaigns, or activations	Reviewed outreach event register	Count events with completed status, an approved event type, date, and verification record	Quarterly and cumulative	Quarterly	Media, captions, locations, and participant counts require review	Unavailable — approved event records required	Data collection in progress
Global reach	Distinct countries, districts, institutions, and organization types reached	Approved outreach and partner registers	Count distinct approved location and institution IDs using reviewed category definitions	Quarterly and cumulative	Quarterly	Coarse public geography only; suppress small or sensitive locations	Derived — source and definitions not approved	Data collection in progress
Wellness outcomes	Self-reported change measured with an approved instrument	Consent-based survey dataset	Requires a defined instrument, consent, representative sample, minimum-sample rule, reporting period, exclusions, and clinical review	To be approved	To be approved	Sensitive health data and risk of implying medical efficacy	Sensitive / unavailable	Omit outcome values
Crisis support	Use of crisis-information and professional-referral resources	No public source approved	No public calculation approved	Not applicable	Not applicable	Crisis events are highly sensitive and require clinical, privacy, and legal review	Sensitive / unsafe	Withheld from public reporting
Impact reports	Reviewed reports approved for public distribution	Approved final PDF and publication record	No numerical calculation; publish only the exact approved file with its title, period, version, and approval date	Per report	When approved	Reports must be checked for personal, partner, clinical, and confidential information	Unavailable — no approved report supplied	No download shown

Approvals still required

Product and privacy approval is required for definitions, minimum-group thresholds, consent, filters, and publication rules. Clinical and legal review is additionally required before any wellness-outcome or crisis-related metric can appear publicly.